How This FAQ Works for You
We put this page together because the same questions come up again and again — and you deserve a clear answer rather than a hunt through settings menus. Most of what you need falls into four areas: opening and verifying your account, funding it through bKash, Nagad, or Rocket, understanding how withdrawals are processed, and knowing where to go when something does
not look right. For deposits, the path is straightforward: open your mobile wallet app, send to the account number shown on the deposit screen, confirm with your PIN, and the balance appears in your hehe556 wallet. Withdrawals follow a verification step — we check that the wallet sending the request matches the one on your account before releasing funds. If you are
accessing from Dhaka or anywhere else in Bangladesh, the same process applies. Where a question here does not cover your situation, our support team is reachable via live chat and email.
- bKash Deposits
- Nagad Transfers
- Rocket Payments
- Account Verification